Welcome to the Limes Medical Centre On Line
The Limes Medical Centre is a six partner teaching/training practice with a list size of approximately 21,000 patients.
Our doctors, nurses and all our staff are dedicated to offering a professional service and this website will help us to keep all our patients up to date with news and information about our practice.
WHEN THE SURGERY IS CLOSED
If you require urgent medical assistance out of surgery hours, please contact NHS111. To get help from NHS111, you can:
- call 111
- go to 111.nhs.uk (for people aged 5 and over only)
NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.
WHAT HAPPENS WHEN YOU ARE REFERRED BY YOUR GP TO SEE A CONSULTANT PRIVATELY
Please click on the link below to see our information sheet.
GP referrals to private consultants
GENERAL DATA PROTECTION REGULATION ("GDPR")
GDPR comes into effect on 25 May 2018. Please click below for further information.
EVENING AND WEEKEND APPOINTMENTS AVAILABLE
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via the surgery and need to cancel or change it, please ring NHS111 and select option 3.
HEALTH HELP NOW - for free local help and advice
Need health help and advice? Our FREE local NHS app and web site Health help Now gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment - showing which nearby services are open.
Patients can access the site clicking on the link above or download it from the App Store or Google Play.
For more information please click here.
NEW ON-LINE PATIENT SERVICE
We are pleased to announce that our new on-line system, SystmOnline, is now available to patients. This means you can use the internet to book appointments with your GP and request repeat prescriptions for any medications you take regularly.
PLEASE NOTE THAT YOU CAN ONLY BE SEEN AT YOUR LOCAL BRANCH SO MAKE SURE WHEN BOOKING AN APPOINTMENT THAT IT IS AT THE CORRECT LOCATION I.E. IF YOU LIVE IN THEYDON BOIS, YOU WILL NEED TO BOOK AT THEYDON BOIS.
To use this service patients need to bring some form of photographic ID with them.
Patients that previously had access to on-line services within EMIS Access (our old clinical provider) still need to register for SystmOnline by taking photo ID to their local surgery.
Please click on the link below for further information about this service.
SystmOnline Patient Userguide
Proxy access allows you to have access to another patient's online services.
An applicant can have proxy access to another patient's online services if;
(a) the patient is aged 16 or over and lacks capacity to make decisions about their healthcare. In these cases, proxy access must be verified with legal documentation or authorised by a GP;
(b) the patient has given their written consent to allow the applicant proxy access.
SystmOnline Proxy Access Application Form
SOCIAL CARE DROP-IN SESSIONS
There will be a social worker on site the first and third Thursday of the month from 9am-5pm to provide information and advice to adults/carers, including:
- providing details on processes, services they may be able to offer and details of eligibility
- details on universal services/local services
- provide details of how to make a referral or support in making a referral (if required)
No appointment necessary. Please speak to The Limes reception for more details.
Please go to "Clinics & Services" above and then "Travel Advice" to find out about our travel clinic and how we can help you with your vaccinations. This service is also available privately to non-Limes' patients.
MOBILE TELEPHONE NUMBER
If you have a mobile telephone or if you have recently updated your telephone number please can you let us know. You can either do this by completing the 'Update Contact Details' form at the bottom of the page or by letting our reception team know.
FRIENDS AND FAMILY TEST
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback so we can continually review our service.
It is based on one simple question:
'how likely are you to recommend our service to friends and family if they needed similar care or treatment?'
To complete our Friends and Family Test survey please follow the link below.
Keep up to date with the latest news from The Limes Medical Centre on Twitter @LimesMedicalGP
FREE WiFi - Just connect to Limes_Guest
For the convenience of our patients and visitors
Connect your devices while waiting to be seen.
PATIENT PARTICIPATION GROUP REPORT 2015
Please find below a copy of our report.
PPG Report 2015.pdf
OPTING OUT - IMPORTANT INFORMATION
The following information informs you about the scheme that patients can currently choose to opt out of. Please read the following information carefully.
It is important that you are clear of the details of this scheme.
Summary Care Records
A Summary Care Record is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.
Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.
For further information please visit Summary Care Record.
You can choose to opt out of this scheme. Please click on the tab below and complete the attached document and return it to The Limes Medical Centre reception where we will code your medical records accordingly. Please note if you receive care at any other hospitals then you will need to contact them directly.
A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to certain people in their 70s.
The shingles vaccine is given as a single injection into the upper arm. Unlike the flu jab, you'll only need to have the vaccination once and you can have it at any time of the year.
The shingles vaccine is expected to reduce your risk of getting shingles. If you are unlucky enough to go on to have the disease, your symptoms may be milder and the illness shorter.
Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed, and shingles is fatal for around 1 in 1,000 over-70s who develop it.
It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.
Who can have the shingles vaccination?
You are eligible for the shingles vaccine if you are aged 70 or 78 years old.
In addition, anyone who was eligible for immunisation in the previous three years of the programme but missed out on their shingles vaccination remains eligible until their 80th birthday. This includes:
- people in their 70s who were born after 1 September 1942
- people aged 79 years
The shingles vaccine is not available on the NHS if you are aged 80 or over.
You can have the shingles vaccination at any time of the year, though many people will find it convenient to have it at the same time as their annual flu vaccination.
PATIENT HEALTH INFORMATION AND ADVICE
A website providing comprehensive health information as provided by GPs and nurses to patients during consultations.
(Site updated 17/04/2019)