Online Patient Service (SystmOnline)
Click here to visit SystmOnline where you can book appointments and order repeat prescriptions online.
We are pleased to announce that our new on-line system, SystmOnline, is now available to patients. This means you can use the internet to book appointments with your GP and request repeat prescriptions for any medications you take regularly.
We really like to see patients as close to home as possible so please try to book an appointment at your local branch in the first instance.
To use this service, new (and existing patients not signed up for on-line services) will need to complete the application form, using the link below, and bring it along to one of our surgeries to register. You will also need to bring some form of photographic ID with you.
Patients that previously had access to online services within EMIS Access (our old clinical provider) still need to register for SystmOnline by taking photo ID to their local surgery - there is no need to complete an application form.
Please click on the link below for further information about this service.
SystmOnline Patient User Guide (DOCX, 26KB)
SystmOnline Application Form (DOCX, 21KB)
To ensure the safety of all patients and our staff during this phase of COVID-19, online appointment booking has currently been suspended.
Proxy access allows you to have access to another patient's online services.
An applicant can have proxy access to another patient's online services if;
- the patient is aged 16 or over and lacks capacity to make decisions about their healthcare. In these cases, proxy access must be verified with legal documentation or authorised by a GP;
- the patient has given their written consent to allow the applicant proxy access.
SystmOnline Proxy Access Application Form (DOCX, 24KB)
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Have you got the NHS App?
At home or on the move, with the NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?
What does the NHS App do?
The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.
You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.
- order repeat prescriptions
- view your GP medical record
- access your Covid vaccination status
- book and cancel appointments at your GP surgery
- register for organ donation and change your donation preferences
- use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
- access 111 Online, for advice on self-care and whether urgent help is needed
Is my information safe?
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
How to register through the NHS App
Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.
If you want to learn more, visit the NHS App page on the NHS UK website.