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Latest News

NEW BEREAVEMENT SUPPORT SERVICE 

St Clare Hospice are now offering a selection of community services to every bereaved person in the local area (West Essex and East Hertfordshire). 

You can call the Bereavement Support Helpline on 01279 967670 (Mon-Fri 9am-5pm) or visit St Clare Hospice Bereavement Support Services for further information. 

WALTHAM ABBEY BRANCH SURGERY TELEPHONE SYSTEM UPGRADE 

The telephone system at Waltham Abbey has been upgraded and integrated with our current system at our other branches. This upgrade took place on Monday 20th July 2020.

Our telephone number (01992 714088) will NOT be changing.

EXEMPTIONS FROM FACE MASKS/COVERINGS

As per guidance from the North & South Essex Local Medical Committee, GPs are not in a position to provide individual risk assessments & letters for patients who feel they should be exempt from wearing a face mask/covering.

For more information, please view the following document: Coronavirus Face Covering Exemption guidance note template - Essex

3food4u.org - Free Food For You

Free Food For You is launching on Monday 29th June 2020 at 1.30pm to 3.30pm at Waltham Abbey Town Hall. Then every Monday and Friday at the same time. No assessment or referral needed - just drop in. 

If you require urgent support please call 01992 842642 or email info.3food4u@gmail.com

For more information visit Waltham Abbey Town Council Website

FREE COUNSELLING SERVICE IN WEST ESSEX FOR YOUNG PEOPLE AGED 5-19

YCT is a well established and locally respected  children and young people's mental health charity. They are offering a new, FREE counselling service for children and young people aged 5-19 in West Essex. Young people and their parents can self-refer by calling 01279 414090 but MUST be registered with a GP in West Essex. For more information visit YCT Support

YCT West Essex Poster

YCT Leaflet

CERVICAL SCREENING TEXT MESSAGING SCAM

We have been advised by Public Health England of reports today of a possible scam. Some women are being contacted by text message, with the sender claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme.

The Action Fraud Line has been contacted.

BLOOD TEST APPOINTMENTS NOW AVAILABLE 

Blood test appointments will now be available to all patients from Monday 18th May 2020. For further information on the locations and how to make an appointment (whether you are sheilding or non-sheilding) visit https://www.pah.nhs.uk/our-services/service/blood-tests-30/

APPLYING FOR A CORONAVIRUS TEST

Anyone over the age of 5 with symptoms will now be eligible for testing. 

Coronavirus symptoms are a high temperature,  a new, continuous cough or loss or change to your sense of smell or taste

Please note tests are more effective within 3 days of symptoms. 

GOV.UK - Coronavirus Testing

CORONAVIRUS PANDEMIC SCAM ALERT 

Fraudsters are using the Coronavirus Pandemic to target elderly, vulnerable people already worried about their health and future.

The latest scam reported by Essex Police involves people impersonating Trading Standards Officers.

They appear to be targeting those who have already fallen victim to rogue traders so these may be follow up attempts to obtain even more money from vulnerable customers.

Trading Standards Officers always carry identification and can be verified by calling the national consumer helpline on 03454 040506.

 Elsewhere there are reports of fraudsters posing as NHS doctors to gain entry to peoples’ homes; offering to do shopping for those who cannot get out, and disappearing with the money;  emailing victims claiming to be able to provide a list of coronavirus infected people in their area and when they click on a link it leads to a malicious website.

“At a time when our communities are pulling together to look out for our elderly population, these despicable people are preying on their anxieties,” said Cllr Nigel Bedford, Cabinet Member for Community and Partnerships.

“Our advice is to be mindful of clicking on links in emails, paying for items online from companies you have not researched, and giving people money or your bank details if they knock on your door and offer to do some shopping on your behalf if you are unable to get out.

“Also please remember if you receive an unsolicited phone call about your bank account just hang up and if the phone rings again do not answer it .

“If any of this has happened to you, please report to Action Fraud 0300 123 2040. If a suspect is at your address or you believe yourself to be at risk of harm, please dial 999.”

ONLINE BOOKING SUSPENDED

To ensure the safety of all patients and staff at the practice during this phase of COVID-19, online appointment booking has currently been suspended. 

ELECTRONIC PRESCRIPTION SERVICE PHASE 4 

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from Tuesday 3rd March 2020. 

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Website

NHS MINOR EYE CARE SERVICE

This is a new NHS service providing an assessment and treatment for minor eye conditions through local clinician and community provider network. 

You can be referred by your GP practice or optometrist - alternatively you can access the service by walking into one of the participating optometrists.

For more information please visit www.roseopticians.com or view their poster.

FIRST CONTACT PRACTITIONER CLINIC

We are pleased to announce that we now have a First Contact Practitioner Clinic at the surgery. This clinic is run by a Extended Scope Physiotherapist who can triage, assess and refer or request investigations for patients with a selective range of musculoskeletal conditions. This clinic runs weekly on a Friday morning.

For more information or to book an appointment in this clinic, please liaise with a member of reception. 

 
 

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